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If you have received damaged, defective or incorrectly shipped merchandise, Contact us and we will gladly replace the merchandise without additional charge, or provide you with a full refund.

Returns should be received within 30 days and follow directions as outlined on our Customer Service page under Return Policies and Procedures. Failure to follow proper Return Instructions will lead to delays in processing your request or possibly even your return order getting lost. 'Do Not' simply refuse the package or return to sender as many times (especially priority orders) they are shipped from the publisher.

Shipping prices can only be refunded if the product does not arrive in the time specified. We do not refund shipping charges if the customer decides to return the product(s) for any other reason except the order was late.

Refunds or Store Credit only. Unfortunately due to the automation needed to handle a large volume we are not set up to do any kind of product exchange.

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If, at any time someone uses your card without your knowledge to order from us, please contact us and we will resolve the issue to your satisfaction including a full refund on your credit card for the fraudulent purchase.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. This will insure that further unauthorized use will be halted immediately.






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