Contacting the Customer Service Department

You can reach customer service by the following methods.

E-mail

If you are looking for product information or concerns about your order, this is your best method. This is because most of the questions have to be researched with other depts before we can give you a proper answer. Customer emails are given the highest priority. E-mail us by clicking on one of the dept. contact links below

Use this email form to contact the Customer Service Dept. if you have questions about your order.

For faster service, please be sure to include your order Confirmation number in the subject of the email when referring to your order. This number can be found on your email receipt, shipping notice or on your Accounts page under Order Tracking and Management.

Use this form for all product related questions

Use this form to request a return authorization

Be sure to read our Return Policy and Procedure first

General Questions

For General Questions

For those who have a business proposal, link request or want to include a product in our catalog

Give us your opinion on how we can make our site a better shopping experience

Please do not send multiple emails to different depts. regarding the same issue. This actually slows response time considerably as all your emails are grouped together first and then forwarded to the appropiate dept. In fact, replying to the original email receipt is the very best way of contacting the order dept. while keeping all your important information intact!